How COVID-19 Influences the Future of Work and Automation

The COVID-19 pandemic has disrupted the corporate world by bringing radical changes in the way of accomplishing tasks. We will witness the impact of pandemic age for a long time, even after getting rid of coronavirus. On one hand, this pandemic time has made automation a new norm across the world, and on the other hand, it has compelled entrepreneurs to find ways of achieving goals while meeting the changing expectations of employees.

The Forrester study on the impact of a pandemic on the corporate sector has revealed that automation will define the post-pandemic way of working. As the COVID-19 outbreak started spreading, it immediately affected companies by decreasing revenues and disturbing supply chains. Though we still struggle to get rid of this dreaded virus, the financial pressure mounts on various companies globally.

This crisis has prompted businesses to transform their traditional business model into a digital model quickly. It is fair to mention that we see more digital transformation these days than in the preceding five-year period. Here Robotic Process Automation (RPA) comes into the picture. In this troubled time, companies have increased spending on RPA technology to keep their work resilient against the pandemic.

RPA technology is going to play a bigger role when organizations will initiate structural changes in the post-pandemic time. As a robust automation technology, the RPA will emerge as a winner in completely changed working conditions. In the recent Forrester survey, 48% of respondents have said that they expect to increase their RPA spend by 5% or more in the next 12 months.

How Robotic Process Automation Addresses Challenges?

It is of utmost importance for businesses to survive and thrive beyond the pandemic age to give high priorities to automation in the workplace. With RPA implementation, your company can

• • Prioritize speed and increase resilience against the pandemic situation
  • Augment IT use cases
  • Expand self-service and improve customer experience by using chatbots

What’s more, RPA can also reduce the cost pressure on companies by automating operational tasks and supporting the practice of remote work. Businesses can cut the operational cost significantly by proper implementation of robotic process automation.

Considering the prevalent fear and uncertainty across the world, it is necessary for companies to maintain a subtle balance between leveraging technologies and retaining the workforce. When we are struggling hard against the invisible enemy coronavirus, we need to focus on improving the performance of business operations and lives. The robotic process automation can make us ready for the post-COVID world with innovative services and enhanced customer experience.

Robotic process automation frees the hands of resources so that they can focus on other critical tasks. Be it a healthcare sector or a manufacturing sector, retail or hospitality sector, there is a room for automation and innovation across every vertical. Businesses need fast and scalable processes to remain competitive and automation can fulfill this need effectively. However, process automation should not be considered as a replacement for humans. It is necessary to nurture an ecosystem with an intelligent workforce, cutting-edge tools, and automated processes where employees can do their best every time.

The post-COVID era will be equally challenging for the corporate world and the proper implementation of the robotic process automation concept can make it possible to remain competitive in the future.

Concluding Lines

Apart from bringing automation and digitization in the process, the robotic process automation technology can address the employees’ anxiety and keep them productive. There is no exaggeration in mentioning that RPA technology will shape the future of work. No enterprises can thrive without bringing automation in their processes in this pandemic age and beyond.

Orrba Tech is a leading IT solution provider. Our experienced professionals can build robust and reliable robotic process automation solutions for modern enterprises. If you want to keep your company ahead of the curve in the post-COVID age, we can assist you through providing excellent RPA development services at competitive rates. Let’s connect to know more about the scope of robotic process automation in your business.